I have worked with many fire service providers over the years, but none of them come close to the level of service IC provide. I have chosen to solely work with IC on my last 3 contracts on fire systems due to their exceptional level of service and expertise.I have no hesitation in recommending IC Service and if you do choose to use them, you will not be disappointed.
As a facility management provider we need a fire alarm service provider who are both competitively priced and resourceful. IC Service & Maintenance Ltd fill this void perfectly.
After initially being introduced to IC Service a little over 3 years ago, we have found their service to be efficient and to a standard to be expected of a fully accredited company as they are. Over the period of time working with IC, we have enlisted their services on an ever increasing basis, they now look after a high proportion of sites we are responsible for, including, fire alarms, security systems, fire extinguishers, gas extinguishing systems and so on.The IC Service engineers are well presented, knowledgeable in their field and we are happy that they indirectly represent our company to our end user client.With this in mind, I would not hesitate in offering my endorsement to others to use IC Service.
IC Service have continually shown their effectiveness with high levels of performance across Platinum’s portfolio.PFMS monitor the performance of Subcontractors in the form of reviews and the high standard of feedback proves how much a solid company IC Services are. Points of note are: • Significant understanding of the systems• H & S Compliance • Quality of workmanship • Exceptional reports & documentation.
The Site Engineers and Site Team have mentioned that your engineer who attended today was brilliant. IC have continued to provide a very good service for us. Their attention to detail of works and engineers are well received across sites and the team have continued to prove their excellence with turnaround times of quotations, contract quotes and reactive attendances.
The chap who visited today to do detector testing did a thorough job and was very pleasant and polite. We were quite busy on our floor but he moved around us and was chatty and friendly and did a good job. Good ambassador for his company.
Very comforting to have IC Service & Maintenance Ltd looking after the site. Their engineer is a welcome addition to the site; he knows his job and explains the problems and issues thoroughly on all occasions
Always very pleased with the top service delivered by IC Services from the office staff to the engineers. Complete professional attitude and wide range of knowledge about everything related to fire alarm systems & disabled refuge. The engineers who attend are always happy to go the further mile to ensure the customer is happy before they ask for a signature, also all very friendly and easy to talk to about literally anything! The enigneers always fill me with complete confidence when they attend site as I know they will use every resource possible to resolve any issue thrown at them, whilst double/triple checking before completing! The technical department also have a range of knowledge and experience in the awkward annoying problems which need answers!Combine all that together and you have a fire alarm contractor superior to all others!
The engineer went over and above what was expected.
Excellent service as always.
Thanks to your engineer who attended site the other day. He was extremely helpful and professional with myself and my client.
Very impressed with your engineer. He was brilliant.